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Customer information

Terms & Conditions

Last updated: May 2026

These terms explain how orders, custom requests and payments are handled by Shine Without Limits.

Shine Without Limits is a small UK-based family-led project creating practical 3D printed visual communication support items.

Products

Shine Without Limits creates 3D printed visual communication cards and related custom visual supports. Products are intended as practical visual supports for supervised use.

Not therapy or official PECS training

Our products are not speech therapy, medical advice, diagnosis, behaviour plans or official PECS training. We are not affiliated with Pyramid Educational Consultants or the official PECS® programme.

Ordering

Orders are currently handled by email. We confirm the product details, quantity, price, postage, estimated timescale and payment options before making anything.

Pricing

Standard ready-made visual cards are £2.00 each. Personalised word or symbol cards start from £2.50 each. Fully custom visual cards start from £3.00 each. Bundle prices start from £8.99. Prices may change as materials, options and postage costs change.

Payment

Payment is made after order details and the final total are confirmed. We can send a secure Stripe card payment link or invoice once your final total is confirmed. Orders are not started until the customer has agreed the final details and payment arrangement.

Custom orders

Custom products are made around the details you provide. Please check spelling, wording, colours and quantities carefully before confirming. Because custom orders are made specifically for you, they may not be eligible for return unless faulty or not as agreed.

Product appearance

3D printed items may have small layer lines, slight texture differences or minor colour variation. This is normal for 3D printed products and does not usually affect use.

Safety

Please read our Safety Information before ordering. Our visual cards are not toys, teethers or chew products.

Changes

These terms may be updated as the business, products and ordering process develop.

Shine Without Limits logo

Small UK-based family-led project creating 3D printed visual communication visual cards and practical communication supports for supervised everyday use.

General: hello@shinewithoutlimits.co.uk
Orders: orders@shinewithoutlimits.co.uk
Support: support@shinewithoutlimits.co.uk

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